FREQUENTLY ASKED QUESTIONS

Microcurrent is a very low-level electrical current that gently signals muscles to activate, similar to how the body naturally tells muscles to move. It works beneath the skin and feels subtle rather than intense.

Microcurrent communicates with motor nerves, encouraging controlled muscle contraction and relaxation. When used consistently, this engagement can help support firmness and definition over time.

The routine is designed to gently engage the muscles beneath the chin and along the jawline, supporting a more structured appearance through regular, controlled use.

Each session is designed to last 15 minutes, which provides the intended routine length.

Once per day is recommended. Consistency matters more than frequency.

It may feel unfamiliar at first, but it should never feel painful or aggressive. Most people adjust within the first few sessions.

Yes — that’s completely normal. Muscle engagement and sensitivity can vary slightly from one side to the other, just like they do elsewhere in the body. Over time, as you stay consistent with the routine, the sensation often feels more balanced.

Yes — if you don’t feel any sensation at all, you can gradually increase the intensity until you notice a gentle tingling or subtle muscle activation. The routine should always feel comfortable, never painful. There’s no benefit to pushing beyond what feels controlled — consistency at a comfortable level is what matters most.

Yes — for many people, this routine offers a safer, non-invasive alternative to consider before anything more extreme. It’s designed to support gradual improvement at home through consistency, without the risks, recovery, or commitment that come with going under the knife.

Because the routine works by encouraging natural muscle engagement over time. Like any routine, consistency is key.

Yes. The goal is subtle support and improved confidence, not dramatic or artificial change.

Yes. Use the device first, then apply your usual skincare afterwards.

No. Choose the time that fits best into your routine so you can stay consistent.

Like any routine, benefits are best maintained with continued use. If you stop, simply resume when you’re ready.

Yes. The routine is designed to be approachable, even for first-time users.

When used as directed, the routine is designed for regular, ongoing use as part of daily care.

You’re not expected to figure it out alone. Guidance is included, and support is always available.

That’s why the 60-Day Confidence Guarantee exists. Use the routine consistently and reach out if you have concerns.

You can reach us anytime at support@nureolab.com

If you ever feel unsure, uncomfortable, or simply have a question, help is always available. You’re never meant to navigate this routine on your own. Contact us on support@nureolab.com